Payment and Billing Policy

Thank you for choosing LuxeCosplay for your premium cosplay needs. This Payment and Billing Policy outlines the terms and conditions for making purchases on our store.

Payment and Billing Policy

Please carefully read and understand this policy before making any purchase. By shopping with us, you agree to adhere to the terms outlined in this policy.

Currency

  • Our store operates in USD (United States Dollars).
  • All prices displayed on our website and during the checkout process are in USD.
  • Currency conversion fees may apply if using a currency other than USD.

Payment Methods

  • We accept payments through Shopify Payments.
  • You can pay with major credit cards and options like Apple Pay and Google Pay.
  • All payments are processed securely without storing credit card information on our servers.

Secure Transactions

  • We use Shopify Payments for secure and encrypted transactions.

Pricing and Tax

  • Prices are subject to change without notice and are exclusive of taxes.
  • Taxes will be calculated and added during checkout based on your location.

Order Confirmation

  • You will receive an order confirmation email with order details.

Shipping and Handling

  • Shipping costs are calculated during checkout based on location and shipping method.

Return and Refund Policy

Dispute Resolution

Order Cancellation

  • Contact us as soon as possible to cancel orders; subject to processing stage.

Contact Information

Changes to the Policy

  • We reserve the right to update this policy, with changes posted on our website.

About The Shop

Explore exclusive, meticulously crafted cosplay costumes, accessories, and props. Elevate your cosplay game with opulent, authentic pieces that capture every detail. Immerse yourself in a world of craftsmanship and fantasy. Explore the epitome of cosplay luxury here and make your cosplay dreams a reality.

Contact Information

  • Address: 7624 Winston St, Burnaby BC V5A2H4 Canada
  • E-Mail: support@luxecosplay.com
  • Customer Service Hours: Monday to Friday, 9:00 AM to 5:00 PM